pph333 Privacy Policy — How We Handle Your Personal Data

pph333 is a PAGCOR-regulated online casino and sports betting platform serving Filipino players across the Philippines. As a regulated operator, pph333 is legally required to collect and process certain categories of personal data to operate lawfully — including for Know Your Customer (KYC) verification, Anti-Money Laundering (AML) compliance, age verification, and responsible gaming obligations.

pph333 takes its obligations under Republic Act No. 10173 (Data Privacy Act of 2012) seriously. This Policy sets out in plain language — not just legal boilerplate — what data pph333 collects, why, what it does with it, how long it keeps it, and what your rights are as a data subject under Philippine law.

This Policy should be read alongside the pph333 Terms & Conditions and our Responsible Gaming Policy, both of which form part of the agreement between you and pph333.

For the purposes of the Data Privacy Act of 2012 and its implementing rules, pph333 is the personal information controller in respect of all personal data collected from players registered on the pph333 platform.

pph333 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. Contact details for the DPO are provided in Section 14 of this Policy.

pph333 collects the following categories of personal data from registered players and platform visitors:

• Full legal name as it appears on a government-issued Philippine ID
• Date of birth (for 21+ age verification)
• Government-issued ID number (e.g., SSS, UMID, PhilHealth, Voter's ID, Passport, Driver's License)
• Photograph (selfie with ID, required for KYC verification)
• Nationality and place of birth where required for AML compliance

• Email address
• Philippine mobile number
• Residential address within the Philippines

• GCash or PayMaya account number (for deposits and withdrawals)
• Bank account details where bank transfer is the selected payment method (BPI, BDO, Metrobank)
• Transaction history — deposits, withdrawals, wagers, and bonuses
• Source of funds documentation where required under AMLA regulations

• Game session history, wager amounts, and outcomes
• Bonus claims and wagering requirement progress
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Login timestamps and session duration
• Cookies and similar tracking technologies (see Section 10)

• Customer support chat transcripts and email correspondence with pph333
• Survey responses and feedback submitted voluntarily

pph333 collects personal data through the following means:

• Direct registration: When you create your pph333 account, you provide your name, date of birth, email, mobile number, and address directly.
• KYC verification: When you submit identity documents and a selfie as part of the mandatory verification process prior to withdrawals.
• Payment processing: When you make a deposit or request a withdrawal, your payment details are collected and processed.
• Platform use: Automatically as you navigate and play on the pph333 platform — game session data, device information, and IP address are collected automatically via our platform infrastructure.
• Customer support: When you contact pph333 via live chat or email, the content of that communication is collected and stored.
• Cookies and tracking technologies: As described in Section 10.

pph333 processes your personal data for the following specific purposes:

Under the Data Privacy Act of 2012, pph333 processes your personal data on the following legal bases:

1. Contractual necessity: Processing required to perform the contract between you and pph333 — operating your account, processing payments, and delivering gaming services.
2. Legal obligation: Processing required to comply with Philippine law and PAGCOR regulatory requirements — including KYC verification, AML reporting, age verification, and responsible gaming obligations.
3. Legitimate interests: Processing necessary for the legitimate interests of pph333, including fraud prevention, platform security, and improving our services — where these interests are not overridden by your privacy rights.
4. Consent: Where you have given specific, informed consent — for example, to receive promotional communications from pph333. You may withdraw consent at any time without affecting the lawfulness of prior processing.

pph333 does not sell, rent, or trade your personal data to unaffiliated third parties for marketing or commercial purposes. Your data may be shared in the following limited and controlled circumstances:

pph333 is legally required to share certain data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities where required by applicable law or regulatory directive.

To process your deposits and withdrawals, pph333 shares the minimum necessary financial data with our authorised payment partners — including GCash, PayMaya, BPI, BDO, Metrobank, and payment gateway providers. These parties process your data only to the extent necessary to complete your transaction.

pph333 uses third-party software providers for certain platform functions — including game content providers, KYC verification services, fraud prevention tools, and customer support platforms. These providers act as personal information processors and are contractually bound to process your data only on pph333's instructions and in accordance with applicable data protection law.

pph333 may disclose your personal data to law enforcement authorities where required by law, court order, or other legal process, or where pph333 reasonably believes disclosure is necessary to prevent fraud, money laundering, or any other criminal activity.

pph333 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, and to comply with applicable legal, regulatory, and audit obligations. The following retention periods generally apply:

After the applicable retention period expires, personal data is securely deleted or anonymised. Anonymised data may be retained indefinitely for aggregated analytics purposes as it can no longer be linked to any identifiable individual.

pph333 implements technical and organisational security measures appropriate to the nature and sensitivity of your personal data. These include:

• SSL 256-bit encryption for all data transmitted between your device and pph333 servers — the same standard used by Philippine banks and major e-commerce platforms.
• Encrypted database storage for personal data and financial records at rest.
• Role-based access controls limiting internal access to personal data to authorised pph333 personnel who have a documented business need.
• Two-factor authentication for administrative access to systems holding personal data.
• Regular security audits and vulnerability assessments conducted by independent third parties.
• Intrusion detection systems and 24/7 security monitoring of platform infrastructure.

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, pph333 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where required by the Data Privacy Act.

pph333 uses cookies and similar technologies on its platform. Cookies are small data files stored on your device that help pph333 recognise you, maintain your session, and improve your experience. The types of cookies used by pph333 include:

These cookies are essential for the pph333 platform to function. They maintain your login session, remember your account preferences, and enable secure navigation. These cookies cannot be disabled without significantly impairing your ability to use the platform.

These cookies collect anonymous information about how visitors use the pph333 platform — for example, which pages load most slowly or which games are most frequently accessed. This data is used to improve platform performance. No personally identifiable information is collected by performance cookies.

These cookies remember your preferences — such as your preferred game lobby filter, display language, or responsible gaming settings — so that you do not need to re-enter them each time you visit pph333.

You can manage or delete cookies through your browser settings at any time. Detailed instructions are available in your browser's help documentation. Please note that disabling strictly necessary cookies may prevent you from logging in to or using the pph333 platform.

Under the Data Privacy Act of 2012 and its implementing rules and regulations, you have the following rights in respect of your personal data held by pph333:

1. Right to be Informed: The right to be informed whether your personal data is being processed by pph333, and to receive clear information about how it is being used.
2. Right of Access: The right to obtain a copy of the personal data pph333 holds about you, along with information about how it is processed.
3. Right to Rectification: The right to have inaccurate or incomplete personal data corrected or updated. You can update many details directly in your pph333 account settings.
4. Right to Erasure: The right to request deletion of your personal data, subject to overriding legal obligations — for example, pph333 may be required to retain certain data under AMLA even after account closure.
5. Right to Object: The right to object to the processing of your personal data where that processing is based on pph333's legitimate interests. Where you object successfully, pph333 will cease processing unless it has overriding legitimate grounds.
6. Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format where processing is based on consent or contractual necessity.
7. Right to Withdraw Consent: Where pph333 processes your data based on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
8. Right to File a Complaint: If you believe your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact pph333's Data Protection Officer as described in Section 14 of this Policy. pph333 will respond to all verified data subject requests within thirty (30) days of receipt.

The pph333 platform is strictly restricted to individuals who are twenty-one (21) years of age or older, as required by PAGCOR regulations. pph333 does not knowingly collect personal data from any person under the age of 21.

If pph333 discovers or is notified that personal data has been collected from an individual under the age of 21, the relevant account will be immediately closed, any deposits will be returned in accordance with applicable law, and the associated personal data will be securely deleted. Any person who believes that a minor may have registered on pph333 is encouraged to contact us immediately via live chat or email.

pph333 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Material changes will be communicated to registered players by email to the registered address and/or by a prominent notice on the pph333 website before the change takes effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the pph333 platform following publication of an updated Policy constitutes your acceptance of the revised terms.

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or want to raise a data privacy concern, please contact the pph333 Data Protection Officer through the following channels:

If you are not satisfied with pph333's response to a data privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines, which is the competent supervisory authority for data protection matters under the Data Privacy Act of 2012.